In order for e-government to be more inclusive, it must reach out to all segments of the population with e-services that meet the needs of the digitally disadvantaged by bridging the digital divide. This will provide a transformative platform for the public sphere and increases their reachability to the Government.Īs the population continues to grow in developing countries like India, more and more people will get isolated to the group of digital ‘have-nots’ unless Governments work together to dramatically expand access to information and knowledge. Individuals and their democratic governance systems as a whole stand up for achieving benefit from better access to information and services. Citizen empowerment is one of the key components of good Governance. Information and communication technologies (ICT) have flooded the broader field of good governance for development through faster, inexpensive, and more systematic approach. Akshaya- ‘Reforming Kerala through Digitization’
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